Job Description
Job Location :Dar Es Salaam Zone, Kisarawe
Job Purpose:Troubleshoot, maintain, monitor and act as first line of support for the bank’s Data Centers Infrastructure (Servers, Mechanical, Electrical Power, Plumbing, Cooling Systems, Physical security, Access control, and fire detection & suppression system at the bank’s DR site (Kisarawe).
Main Responsibilities:
- Coordinate, troubleshoot, resolve or escalate and provide overall accountability for the daily activities of business support for Data Center Infrastructure.
- Provide coordination, planning and execution of routine and corrective maintenance tasks for all Data Center Infrastructure i.e MEP equipment, Compute, Network, Storage and Backup systems
- Provide statistics and reports to support management decision making process.
- Support business units through the provisioning of rackspace, network connectivity, and deploying IT infrastructure into the provisioned rack space.
- Conduct thorough assessments on electrical, mechanical and plumbing system failures and suggest feasible solutions to counter identified challenges
- Prepare various system monthly reports and maintain incidents RCA register for proper referencing.
- Coordinate system patch and release management compliant to patch life cycle management best practices and ensure proper inventory list is maintained always
- Evaluating overall performance and capacity of Data Center Infrastructure and providing recommendations for improving performance.
- Ensure adherence to Data Centre Infrastructure policies, processes and procedures for all virtualization, backup and storage systems is maintained
- Ensure compliance of IT enterprise infrastructure policies, procedures, guidelines and best practices.
- Provision of DR compute environment and ensure they are highly available for security of bank’s data and compliance.
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Knowledge and Skills:
- Knowledge of Server Infrastructure is primary requirement
- Experience in installation, configuration and administration of virtual and containerized environments preferably VMware, Oracle Linux KVM, OVM.
- Knowledge of implementing and providing support for engineered systems i.e. Converged, Hyperconverged, Oracle Supercluster infrastructure.
- Knowledge and experience of Windows, Oracle Linux, Red Hat Enterprise Linux flavors, Solaris.
- Basic Knowledge of network systems especially Cisco platforms.
- Basic Knowledge of electrical and cooling systems.
- Competency in system Hardware and Software troubleshooting.
- Good interpersonal, written, and oral communication skills in English and Swahili.
- Strong Planning and organizing skills
- Project Management skills
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Qualifications and Experience:
- Bachelor’s degree or its equivalent in Computer Engineering or related academic fields.
- IT professional certifications such as VMware Certified Professional Datacenter Virtualization (VCP-DCV) will be an added advantage
- Linux and Window Server Certifications will be added advantage.
- CCNA Certification will be an added advantage.
- Minimum of three (3) years’ experience on server and MEP infrastructure support
- NMB Bank Plc is committed to creating a diverse environment and is proud to be an equal opportunity employer
The deadline for submitting the application is 20 October 2022.
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