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Job Description
- Our client, operating VIP Lodge in Maswa Game Reserve, is looking for a passionate & well Experienced Lodge Manager to be based on one of their properties in the Meatu District Simiyu Region in Tanzania.
- The successful candidate MUST have at least 8 years of Management experience in a 5 star Lodge/Luxury Camp. Experience having worked in one of Northern Circuit National park and knowledge of the both English & Kiswahili language is a MUST.
Reports to: The Lodges General Manager
Salary: Good package will be negotiatead
Lodge Manager Job Responsibilities
v Directly manage all facets of the client property including revenue management, marketing, Front Office, Food & Beverage, recruiting & training, customer service and achieving financial targets
v Be responsible for leading and developing their team to ensure the lodge’s profitability and success
v Maintain a focus on driving rooms and F&B revenue while growing a high level of guest experience
v Be instrumental in driving changes and improvements in performance and implementing strategies in line with business objectives
v Manage client Guest’s experience
v Deliver the Client Brand experience to their guests
v Provide Inspired Leadership for the Organization
v Develop, Implement and review operational policies and procedures
v Help promote a company culture that encourages top performance and high morale
v Ensure compliance in Occupational Safety, Health and Security, Environmental policies, Employment laws and all statutory and regulatory obligations.
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Qualifications for the Lodge Manager Job Includes
v A diploma/degree in hospitality, hotel management or related business study
v At least 8 years’ experience in Hotel operations in a property of the same or higher standard, with 5 years in a Management role
v A working experience in Property Management Systems
v Service focused personality is essential and previous leadership experience required
v Exceptional communication and presentation skills
v A mature, collaborative approach and attention to the small things that make a difference is what makes you stand out above the rest
v A proven ability to build and maintain good relationships with all stakeholders
v Ability to lead by example, believe in a strong team culture and set the scene for high performance
v Passionate and motivated by success to see both yourself and your guest service team thrive
v A willingness to help and get involved whenever it is required by your team
v A proven track record of inspiring and motivating people while fostering a positive, creative and rewarding culture
Confidence in your capability to effectively resolve difficult situations and implement solutions that improve the service levels and financial results of the business
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Expected work ethics
v You should be someone who appreciate the needs and basic expectations of client guests to ensure satisfaction
v You need to have pride in the work you do, how you present yourself, and how you communicate with client guests and your colleagues
v Someone who act with honesty and integrity, which means doing the right things, at all times, even if no one is watching
v We prefer someone who can use own initiative and creativity to always find the best way to solve a problem for a guest or a colleague
v Our client believe in a team work with colleagues across all departments to deliver the highest level of service at all times
v Our client passionate on hospitality service is immeasurable, so you must be ready to show dedication, commitment and are always willing to go the extra mile
v Its corporate that Every day, try their best to make our guests feel special
v It’s working community with proudness to represent their brand group and Tanzania as a unique destination to the guests from all over the world.
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HOW TO APPLY:
- So if you have the ambition to continuously improve, deliver results with excellence, show that you care and act with integrity then come and join our client, this is just the job for you!!!
- Kindly submit a written application, including all relevant information by 20th October, 2022 via e-mail to application@expertconsultancy.co.tz
- Please note ONLY shortlisted candidates shall be contacted.
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