RELATIONSHIP OFFICER SME – MOSHI at NBC December, 2022

Job Description

NBC is the oldest serving bank in Tanzania with over five decades of experience. We offer a range of retail, business, corporate and investment banking, wealth management products and service

Job Summary

•Acquire and manage relationships with Small and Medium Business customers through pro-active and consultative approach in line with NBC policies and procedures.

•Utilize customer focus approach to provide holistic financial solutions to basic and complex financial needs by understanding customers’ business process cycle.

•Provide differentiated customer experience that support NBC value proposition by maintaining regular contacts with customers to ensure overall satisfaction.

•Manage the quality of assets and liabilities in the portfolio through pro-active monitoring of customers’ transactions trends and movement

Other duties

• Perform all other duties as reasonably assigned.

Qualifications

• Bachelor`s Degrees and Advanced Diplomas – Business, Commerce and Management Studies, Business Improvement Orientation (Meets some of the requirements and would need further development), Digital familiarity (Meets all of the requirements), Enabling team success (Meets some of the requirements and would need further development), Experience in a similar environment, Openness to change (Meets some of the requirements and would need further development), Operational administration (Meets some of the requirements and would need further development), Product and/or Service Knowledge (Meets some of the requirements and would need further development), Quality orientation (Meets some of the requirements and would need further development)

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