VIP Account Manager Job Opportunity at 10Bet Tanzania

Full Time Tanzania Customer Service

VIP Account Manager

RESPONSIBILITIES

Developing and managing a portfolio of VIP accounts to ensure they do not turn to competition
Acquire a detailed understanding of VIP customer needs and requirements
Expand the relationships with existing customers by constantly proposing solutions that meet their queries
Ensure that portfolio of customers are up to date on product market options and new releases.
Serve as a liaison between VIP customers and internal departments.
Resolve any issues or problems faced by customers in a timely manner to maintain trust
Play an integral part in attracting new customer leads that will turn into long-lasting relationships
Prepare regular reports of progress and forecasts to internal stakeholders using set key account metrics.
Upselling bonus packages to customers
Achieving weekly targets as set by management.
Ensuring high levels of customer satisfaction for portfolio of VIP customers

Proven experience as an Account Executive
Apt knowledge of Sports Betting
Atleast 2years of Experience in sales and providing solutions based on customer needs
Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
Excellent organizational skills
Ability in problem-solving and negotiation
BSc/BA in relevant field
Tanzanian Swahili required.

Deadline: 23rd December, 2022 at 4PM

Wednesday, December 14, 2022