Vacancies NMB Bank jobs 2023
Job Tittle: Relationship Manager Agri Retail
- Responsible for marketing agribusiness SMEs products and services to grow assets and liabilities; generating leads, processing and assessing SMEs agri-credit applications, reviewing credit appraisals from Relationship Officers from the branches in the zone.
- Responsible for analyzing performance of all agri-SMEs in a mandated area of operation against the set budget and ensure compliance with quality standards of the Agri-loans products across the area of jurisdiction.
- Responsible for advising the Head; Agri Retail on implications and corrective measures for any business anomalies. In view of the job purpose the Relationship Manager is expected to put forward business propositions and support the product development team in modelling new products and services that fits agribusiness customers.
- Prepare action plan for implementation and achievement of assets and liabilities budget objectives for his/her area of operation/zone.
- Review and advise the bank on its pricing policy for agri-loan products and services from time to time based on feedback from the field.
- Come up with initiatives to improve customers’ engagement platforms such as Business clubs, Agri Executive network and related Agri events.
- Monitor and supervise all MSMEs Agri-loans issued and disbursed in his/her area of operation/zone to ensure good and quality portfolio.
- Timely preparation of periodical and ad hoc evaluation reports on Agri-MSMEs performance on assets and liabilities (Weekly, Bi-weekly, Monthly and quarterly).
- Plan, prepare and review marketing strategies for new and existing Agri-loan products from time to time.
- Monitor and ensure that all MSMEs Agri-loan products delivery processes are working properly and provide advice to the Head; Agri Retail for any improvement needed.
- Review credit appraisals from Relationship Officers that require further assessment at credit department for decision.
- Assist branches and zones to prepare budgets for Agri-MSMEs assets and liabilities.
- Train and coach Relationship Officers on various business best practices and processes in evaluating and assessing Agri-Loan applicants.
- Perform any other duties as may be assigned from time to time by the line manager, other agribusiness management team and executive management.
- Sound knowledge of agribusiness economics, the role of credit in business and business development.
- Sound knowledge of Agribusiness Retail Banking products and services in the agricultural value chains.
- Excellent knowledge of agriculture sector dynamics and related laws.
- Sound understanding of other bank’s loan products, policies and procedures for cross selling purposes.
- Excellent knowledge of banking operations and financial markets in Tanzania.
- Sound knowledge of Agri-MSMEs market and general business environments in the agriculture value chains.
- Computer proficiency (Excel, word, power point presentation and access)
- Self-motivated, innovative with ability to initiate and lead change.
- Good customer relationship management with ambition to provide solutions to customers’ expectations.
- Excellent communication (English and Kiswahili), numerical, analytical, report writing and presentation skills.
- Managerial and leadership skills (conceptual and resourcefulness)
- Strong interpersonal and networking skills for both internal and external customers.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- People management, representation, team building and developing high performing teams.
- Bachelor’s degree in Agriculture and/or Agricultural Economics, Banking, Business Administration, Finance, or related fields.
- Minimum of 4 years’ banking experience, inclusive of roles in credit assessment, project appraisal and other bank operations.
NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Application Deadline is 13 December 2023.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY
Job Tittle: Remittance Product Manager
Business Direction
- Work closely with the Senior Manager to define the remittance business for both inbound and outbound products development strategy to align with Global Digital Transaction Service offering.
- Product capabilities include and are not limited to high value and low value payment services across different payment rails.
- Manage Risk and Regulatory items related to the products, including managing inter-team and technology dependencies to mitigate project and product risks.
- Stay abreast of competitive and strategic trends in the market and incorporate into the innovation and product development pipeline as well as to product positioning and pricing strategies.
- Identify market trends and customer needs related to international remittance services.
- Develop an understanding of current challenges within Transaction services remittance offerings and suggest innovative solutions, improving existing offerings, and ensure the products meet the needs of customers.
- Identify and develop new data capabilities aimed at delivering customer understanding, context and events.
- Prioritize and rationalize roadmap against business needs, longer term platform health and partnership needs.
- Guide the pan-bank sales teams in marketing our remittance capabilities.
- Collaborate with various partner teams across the bank to inform end customer experiences based on our data capabilities.
- Translate between business requirements and technology specifications – in both directions top-down and bottom-up.
- Provide input to the Sales Managers during the development of product-specific sales campaigns.
- Build relationships with internal service providers including Marketing, Communications and Operations and ensure that service level agreements are implemented and maintained where appropriate.Business Management
- Liaise with the relevant departments on any major processing issues directly linked with the product design or the channels through which the products are distributed.
- Provide Support to Senior Manager; GDTS in Implementing new products into market.
- Innovate & capture requirements for the client based on the existing integration with Money Transfer Operators (MTOS) and iterate design and delivery with the technical team.
- Prioritize different, and possibly competing, requirements to a coherent product delivery.
- Translate what an end customer requires in terms of functional requirements.
- Collaborate with product managers to provide an end to end solution
- Engage all stakeholders in product development and management.
- Ensure involvement of relevant teams within the bank in the completion of all product testing
- Ensure sales programs and selling call plans are in place at all times, ensure proper execution schedules are monitored and adhered to by all subordinates.
- Engage in consistent promotion of digitized solutions for cross border market visibility and uptake.
- Review and feedback into customer satisfaction surveys, responding to customer complaints.
- Demonstrated ability to drive product innovation and stay current with emerging trends and technologies in the remittance space.
- A comprehensive knowledge of Tanzanian Banking products and systems that support them, and a good understanding of other international products.
- Familiarity with financial technology (FinTech) and payment systems is important as many remittance services are now digital or mobile-based.
- A detailed understanding of remittance product offerings in the wider financial services industry.
- A detailed knowledge of NMB strategy and policies
- Detailed knowledge of consumer buying behavior, marketing techniques and evolving trends
- An understanding of customer segmentation theory and practice.
- A detailed understanding of industry, advisory, regulatory and professional bodies
- A good understanding of legislation related to financial services and channel delivery.
- A good Understanding of Remittance business
- A good knowledge of constructing reports, executive summaries and briefs.
- Mathematical skills
- Communication skills both written and oral
- Knowledge of product management principles, including market research, product development, pricing strategies, and product lifecycle management.
- Business planning skills
- Strong analytical skills
- Advanced computer skills – is a requirement.
- Basic numerical skills for calculation of statistics, figures, and targets
- Good interpersonal and networking skills
- Basic Technical understanding; especially on related bank products
- Team management skills
- Report writing skills.
- Bachelor’s Degree in Banking, Business, Computer Science, Finance or related fields of study.
- MBA is an added advantage.
- At least 3 – 5 years of proven work experience in a reputable bank or Financial Institution.
- Previous experience in a product management role, particularly in financial services/MNO/MTO, is a significant advantage
- Specific experience in remittance services or cross-border payments is highly desirable. This could include working for money transfer companies, banks, or international payment platforms.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Application Deadline is 02 December 2023.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY
Job Tittle: Program Manager (Fixed Term – 2 years) (1 Position)
To lead and oversee the implementation of digital and paperless solutions within the Bank. The goal of these projects is to streamline operations, enhance customer experience, and reduce reliance on physical paperwork, thereby improving efficiency and sustainability.
Ensure the bank’s designated programs and projects are delivered within specified timelines, budget, scope, and acceptance criteria.
Program Planning and Execution
- Coordinate with cross-functional teams, and multiple vendors / suppliers, to ensure successful program implementation.
- Organize and facilitate workshops with the objective of determining and implementing program objectives, scope, approach, organization, controls, and governance framework.
- Develop program plans with a comprehensive list of all envisaged activities, milestones, deliverables, and their corresponding ownership.
- Facilitate definition and approval of business requirements.
- Facilitate development and approval of the business case.
- Estimate allocation and motivation of resources, budget and participants required to achieve the program goals.
- Structure the program into logical projects, work streams, assign and track ownership to relevant departments.Stakeholder Management
- Regularly communicate with stakeholders to provide updates on program status and gather feedback.
- Address stakeholders concerns and ensure their expectations are aligned with the programs objectives.Vendor Management
- Manage vendor relationships and monitor their performance to ensure they meet program requirements.Compliance and Security
- Ensure that paperless banking solutions and other delivered solutions comply with relevant regulations and industry standards.
- Work with cybersecurity teams to ensure the security of digital solutions delivered and customer data.Continuous Improvement
- Stay updated on industry trends and best practices to enhance paperless banking solutions, Robotic Process Automation and Imagining and workflow solutions.Program Governance
- Establish relevant program governance and communication structures for all designated projects.
- Serve diligently as secretary of the program working committee (PWC) and the program steering committee (PSC).Controlling
- Manage program risks, issues, dependencies, and assumptions by ensuring early identification, and clear ownership of risk events with timely escalation to appropriate level of management where necessary.
- Communicate progress to all relevant stakeholders in line with the agreed communication plan
- Monitor progress against the program plan and institute corrective measures in the event of any deviations.
- Manage changes to program scope, budget, timelines, and acceptance criteria in line with the agreed process.Acceptance Testing
- Facilitate development of the testing strategy and plan.
- Facilitate development of test cases and scenarios.
- Assemble and facilitate training of the testing team.
- Recruit a test manager and supervise his work throughout the acceptance testing stage.
- Organize for availability of relevant testing resources e.g., testing environment, facilities etc.
- Oversee the execution of system integration and user acceptance testing.
- Obtain sign offs of testing results.Quality Assurance
- Ensure the quality of the program deliverables meet the organizations standards and customer expectations.Program Closure
- Facilitate closure workshops for each project under the program and ensure lessons learned are identified and used to improve future practices.
- Develop and agree with relevant stakeholders on an appropriate program benefits management framework and subsequently oversee a smooth handover of the framework to the designated benefits manager.
- Ensure an effective maintenance and support model is established and handed over to those responsible for its operation.
- Produce the program closure report and secure its approval from relevant executives.
- Understanding of banking processes and business process re-engineering.
- Knowledge of RPA tools and technologies.
- Knowledge of relevant regulations, industry standards, and best practices in banking and digital solutions.
- Proficiency in project management tools and software.
- Excellent interpersonal skills.
- A proven self-starter with ability to work under high pressure environment.
- Good verbal, written and presentation skills.
- Strong leadership, communication, and organizational skills.
- Excellent planning, organization, and multitasking skills.
- Excellent report writing skills.
- People management skills.
- Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.
- Holder of a University Degree in Information and Communication Technologies (ICT), Management Information Systems (MIS), Business Administration, or related field.
- Certification in one of the recognized project management methodologies e.g., PMP®.
- Certification in one of the recognized Agile Frameworks e.g., SAFe®, Professional Scrum Master™, etc.
- Certification in Business Process Reengineering methodologies e.g., Lean Six Sigma, etc.
- Sound Project Management background and practical application in a busy large corporate setting with at least 5 years’ experience.
- Experience in banking or financial services, with a focus on document management, imaging, and workflow automation
- Experience in managing Robotic Process Automation (RPA) projects or similar automation initiatives.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.
NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Only shortlisted candidates will be contacted.
Application Deadline is 04 December 2023.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY
Job Tittle: Senior Relationship Manager Corporate Banking (1 Position)
- Research developments in the market segment by attending conferences, reading market-specific newsletters, visiting websites, etc.
- Benchmark NMBs products and services with those of the competitors in the market.
- Benchmark productivity of the corporate banking department against industry standards and create measures to improve productivity.
- Partially, with marketing and communication, develop and implement promotion initiatives for products and services for the market segment.
- Develop and maintain close relationships with NMBs current, prospective, and future corporate clients through communication, client visits, and other relationship-building mechanisms.
- Proactively involve senior bank’s executives in engagement with key corporate clients.
- Find solutions for customers’ financial needs, including investment, borrowing and transactional banking solutions.
- Monitor clients in portfolio and keep records on the development of the clients’ business.
- Partner with the Product team and other internal staff to deliver clear accounts plan that is based on understanding of client needs and provide appropriate solutions for clients across relevant products.
- Manage the development of prudently priced assets, cost effective long-term liability with reputable companies and organizations.
- Maintain a high quality of the asset book, ensure excellent performance and maximum returns of the portfolio.
- Adhere to high professional standards and strive to provide quality services and competitive pricing to clients.
- Identify and develop a target pipeline and aggressively market for new profitable customers from the identified target sectors and exploit cross selling opportunities.
- Gather information that is needed to prepare and assess credit applications.
- Proactively manage client portfolio in compliance with regulatory environment.
- Maintain high standard of operational controls including adherence to risk management and compliance guidelines.
- Embed NMB values and code of conduct by ensuring adherence to the highest standards of ethics with relevant policies, processes, and regulations.
- Consult with staff in Risk, Credit, Legal and Compliance to ensure that the portfolio remains credit worthy and within the policies of the bank.
- Agree targets and take accountability for the overall achievement of performance objectives in corporate banking.
- Provide leadership and support excellence by searching out external best practices, monitoring professional developments, sharing knowledge, and encouraging the team to do the same in the best interests of the bank and its customers.
- Participate in various bank’s projects necessary for the bank’s betterment in service provision to clients.
- Attend/participate in various regular internal meetings to represent corporate banking.
- Business understanding of bank’s customer base, market segments, products & services.
- Knowledge of government policies relating to banking, BOT regulations, bank policies & procedures
- Technical Customer Relationship Management.
- Behavioral Building Positive Working Relationships, Coaching, Communication, Building a Successful Team, Facilitating Change, Decision Making, Developing Others, Leading through Vision & Values, Formal Presentation, Planning & Organizing.
- Bachelor’s degree in Economics, Business Administration, Finance, Marketing Statistics Research or other related fields of study.
- A minimum of 7 years’ experience in Relationship Management of Large Corporates/Emerging Corporates/SMEs/Branch Management/Business Centre management.
- Experience in credit assessment and management.
- Experience of various banking solutions required by corporate clients.NMB Bank Plc is an Equal Opportunity Employer. We are committed to creating a diverse environment and achieving a gender balanced workforce.
Female candidates and people living with disabilities are strongly encouraged to apply for this position.NMB Bank Plc does not charge any fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it.
Application Deadline is 06 December 2023.
APPLICATION INSTRUCTIONS: CLICK HERE TO APPLY
JIUNGE MA-GROUPS YETU YA AJIRA YA WHATSAPP. BOFYA HAPA
JIUNGE NA GROUP/CHANNEL YETU YA TELEGRAM. BOFYA HAPA