Job Summary
MTMSL (Tigo Pesahead )'s of pricing, CVM, and business analytics
In Dar es Salaam
Tigo
telecom company with the fastest growth in Tanzania.
MTMSL (Tigo Pesahead )'s of pricing, CVM, and business analytics
In Dar es Salaam Fulltime
Apply by September 23, 2022.
JOB OBJECTIVE
- By creating and putting into action plans and activities that will aid the business in achieving its goals, you guarantee that MTMSL reaches its goals by driving customer adoption, penetration, and ARPU across all market segments, products, and services.
OUR MODES OF LEADERSHIP
We take charge by connecting, owning, delivering, embracing change, and pursuing our vision. You will uphold our principles of honesty, integrity, simplicity, and Innovation.
ESSENTIAL RESPONSIBILITIES
- Create Customer Value Management (CVM) strategic initiatives that will increase customer bases and maximize value extraction from all current and future business segments in order to achieve the desired goals.
- Manage customer life cycles to ensure usage growth, value expansion, a decrease in churn, and an increase in ARPU at each step of the life cycle.
- Create and implement a pricing strategy to guarantee the business has the best commissions and prices in the market for the most ROI.
- Create and put into effect CVM strategic initiatives to expand network capillarity, network health, and business footprints.
- Ensure timely delivery of important reports and availability of appropriate visibility by leading the analytics and reporting teams.
- In order to ensure a competent and high-quality approach to various commercial and non-commercial activities, lead the Data Science team in the use of scientific and statistical methodologies to insight extraction, model development, problem solving, and analytics generally.
- Assist the other teams in creating any business cases requested by management, including those for investment requirements, budgets for promotions and communications, and other business cases. Then, follow through to assure a return on investment.
- When necessary, take part in the creation and implementation of new products, new use cases, new propositions, and ad hoc initiatives to maximize value, expand or protect the business's segments (customers, merchants, agents, corporates, etc.), and to increase or maintain market share in terms of both value and volume.
- each additional responsibility that management assign
CONDITIONS OF EDUCATION
- Bachelor's degree in engineering, IT, computer science, statistics, economics, or a related discipline
- A master's degree in one of the aforementioned fields is advantageous.
EXPERIENCE MINIMUM & ESSENTIAL KNOWLEDGE
- 5+ years of experience in the telecom, banking, or fintech industries in a comparable or any commercial function
- Understanding mobile money's services and products, as well as how it functions generally
- Excellent mental, analytical, and problem-solving skills
- the capacity to conceive of, comprehend, and translate into business value business ideas and concepts.
- a thorough knowledge of the organization's objectives and goals
- proactive, well-organized, and focused on the needs of others with strong communication abilities
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