230 Job Positions at CRDB Bank Tanzania

CRDB Bank Tanzania

Digital Champion- 230 Positions at CRDB Bank December, 2022

Dar es Salaam, Dodoma, Geita, Kagera, Lindi, Pwani, Rukwa, Ruvuma, Shinyanga

Job Description

Job Title: Digital Champion– 230 Positions (6 months)

Reporting Line- Team Leader; Sales and Support

Locations: All CRDB Bank Plc branches, countrywide (refer to the list below)

The purpose of this role is to support Simbanking product registration at different CRDB Bank Plc branches to ensure the growth of Simbanking in terms of customer base, income, quality service and user experience satisfaction.

Key responsibilities:

• Ensure all accounts opened on a daily basis are full with the Simbanking platform.
• Create awareness of Simbanking product and their service offering.
• Increase the number of Simbanking users by onboarding new customers every working day.
• Review branch accounts and push to ensure all non-registered are fully registered with Simbanking.
• Review branch existing Simbanking partially registered and support to ensure all are fully registered with Simbanking.
• Activation of inactive customers that are currently registered with Simbanking but are not using the channel.
• Migrating Over The counter (OTC) transactions and other Branch transactions to the Simbanking channel.
• Collect feedback from customers and forward the same to the Line Manager.
• To conduct sales and awareness activities that will impact customers’ knowledge of Simbanking in terms of capabilities, offerings, and its benefits.
• To conduct activation training for internal staff, customers and events that will be sponsored by the bank.
• Be customer-centric in all products and services.
• Highlight customer pain points and resolve them timely.
• Prepare various reports for management approval.
• Carry out other related duties as assigned by the Line Manager.

230 Job Positions at CRDB Bank Tanzania – Digital Champions

Experience, Knowledge, and Skills Requirements

• Diploma or Certificate in Business studies, IT or any other equivalent and relevant qualification from an accredited institution. (Only Diploma and Certificate holders will be considered).
• Sales skills are essential for this role.
• Analytical, problem solving and decision-making skills.
• Demonstrator of high integrity and trust.
• Good understanding of Retail Banking products.
• Computer literate and good IT skills.
• Digitally savvy (works well with mobile devices, i.e smartphones, iPads and tablets.)

P.S.- Please specify the region and district flexible to work in your application letter; failure to do that will be an automatic disqualification.

Job Locations

ZONE REGION DISTRICT

Central Zone Dodoma Dodoma City

Dodoma Chamwino

Morogoro Gairo

Morogoro Kilombero

Iringa Iringa Urban

Morogoro Kilosa

Morogoro Morogoro Urban

Dodoma Kondoa

Iringa Mufindi

Singida Manyoni

Morogoro Mvomero

Dodoma Mpwapwa

Singida Singida Urban

Morogoro Ulanga

Njombe Njombe Rural

Eastern Zone Coast

 Bagamoyo

Coast Rufiji

Coast Kibaha

Zanzibar Mjini Magharibi

Coast Mkuranga

Kusini Pemba ChakeChake

Dar es Salaam Dar es Salaam

Zanzibar Pemba

Highland Zone Mbeya Chunya

Njombe Makete

Mbeya Kyela

Njombe Ludewa

Njombe Makambako

Mbeya Mbeya City

Mbeya Mbarali

Songwe Mbozi

Rukwa Nkasi

Katavi Mpanda

Njombe Njombe

Mbeya Rungwe

Songwe Songwe

Rukwa Sumbawanga

Songwe Tunduma

Lake Zone Simiyu Bariadi

Kagera Biharamulo

Mwanza Nyamagana

Kagera Bukoba Urban

Mara Bunda

Mwanza Ilemela

Kagera Karagwe

Mwanza Kwimba

Kagera Kyerwa

Mwanza Magu

Simiyu Maswa

Mwanza Misungwi

Simiyu Meatu

Kagera Misenyi

Kagera Muleba

Mara Musoma

Mwanza Ukerewe

Kagera Ngara

Mara Tarime

Mara Rorya

Mara Serengeti

Northern Zone Arusha Arusha City

Manyara Babati Urban

Manyara Mbulu

Kilimanjaro Hai

Tanga Handeni

Manyara Karatu

Manyara Hanang

Kilimanjaro Moshi Urban

Manyara Kiteto

Tanga Korogwe

Tanga Lushoto

Kilimanjaro Moshi Rural

Manyara Simanjiro

Arusha Monduli

Tanga Muheza

Kilimanjaro Mwanga

Tanga Tanga City

Arusha Ngaramtoni

Kilimanjaro Rombo

Kilimanjaro Same

Arusha Arumeru

Kilimanjaro Moshi

Southern Zone Lindi Lindi Urban

Mtwara Masasi

Ruvuma Mbinga

Mtwara Newala

Lindi Kilwa

Lindi Liwale

Mtwara Mtwara Urban

Lindi Nachingwea

Ruvuma Namtumbo

Mtwara Nanyamba

Ruvuma Nyasa

Lindi Ruangwa

Ruvuma Songea

Mtwara Tandahimba

Ruvuma Tunduru

Western Zone Shinyanga Bukombe

Geita Chato

Geita Geita

Shinyanga Kahama Urban

Shinyanga Kahama Rural

Kigoma Kakonko

Kigoma Kasulu

Kigoma Kibondo

Kigoma Kigoma Urban

Shinyanga Maganzo

Geita Mbogwe

Tabora Kaliua

Tabora Igunga

Kigoma Uvinza

Geita Nyang’hwale

Tabora Nzega

Mwanza Sengerema

Shinyanga Shinyanga Urban

Tabora Tabora Rural

Tabora Tabora Urban

Shinyanga Shinyanga Rural

Tabora Urambo

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CRDB Bank Plc is a commercial bank in Tanzania. It is licensed by the Bank of Tanzania, the central bank and national banking regulator. As of 31 December. 2018, the bank was reporting Total Assets of TSh 8 billion and Total Deposits of TSh 6 billion.

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